IntenseDebate - tiberiuu

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Hello Imran,

The problems you mention here have been tracked with ticket number 1078219 which currently awaits a reply from you. I think the problem has been solved

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Hello. Kerwin. Please email me the ticket number at tibi at ecommerce dot com, and we'll see what i can do about it.

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Jim,

We have had problems with some customers that stored all their hard drive contents... I am pretty sure if you put in a ticket (put the subject Attn: Tibi) we can sort this out.

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Freddie: Please put in a ticket and mention in the subject line Attn: tibi, and I will see what i can do to help.

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

hello Norma,

I think I can help you :). Please put in a ticket and mention in the subject line Attn: Tibi, and I will help you move on a newer platform, free of charge.

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Luis,

We have had many internal discussions about allowing SSH or not. Fathi (our owner and CEO) wants to allow SSH, but I am against it on the existing shared web-servers, for security reasons. In the new control panel that we're building, the SSH option is possible because the nature of the environment sites would be hosted on. However, if you need SSH now, you can use our VPS service, which offers this. Plans for VPS start at relatively low prices.

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Hello. I would love to help you, however you didn't leave any contact method. Please contact me at tbb <at> ecommerce <dot> com with the ticket number and/or with the problem. I would love to help

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 1 reply · +1 points

kate, if you still have issues, please contact me at tbb <at> ecommerce <dot> com, and I will make sure everthing is fixed.

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 0 replies · +1 points

Hello Ivan. After the changes we made together, are your sites working better?

16 years ago @ IX Web Hosting Blog - How will we blow you a... · 3 replies · +1 points

Hello Rory. I believe I fixed your problem :)

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