I'm sorry you didn't find the post beneficial. We find that our readers really like it when we recap the high points of well-known speakers at conference -- not everyone has the resources to travel, and we try to give people a bit of the flavor of big-name events.

Whether you agree with Obama's policies or not, I think Nickerson's observation about the actual change in communication strategy is worthy of any business leader's attention. Technology (social media, web video, etc.) can be very effective in promoting change, but you have to stick with it.

Fred, I don't think the speaker intended sexism -- it's just that she was speaking specifically to an audience of women at the conference.

Your issue here may be more with my edits than Pam's advice. In her full response to my question, she had specifically mentioned the chronological order issue in the context of dealing with teenagers, and I had edited that out.

I cut that clause precisely because I didn't think it was such a stretch to apply that advice in a business setting, including interviews. If someone's response to a touchy spot in their history sounded a little too perfect and rehearsed, for example, that might warrant a followup question that tried to get past the story (true or not) that they had memorized.