thanks for supporting KGNU!

I think I fall somewhere in between, most of the time. I do enter a mindset of "okay, I'm in their hands now, nothing I can do" -- but in return for my being passive, I still expect them to do their part.

Having flown through quite a few airports (though probably not as many as Brad), I'm convinced that we're very, very lucky to live near DIA. The TSA staff is actually friendly, even as they yell out stupid rules over and over. So are most of the gate staff (with a few glaring exceptions, like Midwest Airlines.) I don't know what makes DIA different, but other airports could learn a lot.

How is this different from branded screen savers & similarly pointless logo glorification of the past? What do the users get out of it that they can't get anywhere else?

So, Matt, you're saying we need a banana tree in the office?

Tom, you're right that email marketers and deliverabilty wonks aren't doing anything about botnets, but they're far from the only players. There's a long list of "primary sources" links along the left side of boxofmeat.net which may provide some helpful information on what the rest of the industry is doing.

Stephanie works for Return Path: http://www.returnpath.net/ -- she may have a lot of suggestions for your webinar.

Okay! Matt said to ignore the things he said. Got it. *grin*

Here's the press release about this from 2005:

http://newscenter.verizon.com/press-releases/verizon/2005/page.jsp?itemID=29708038

and the fact sheet, also from 2005:

http://newscenter.verizon.com/kit/consumer-dsl/dslfactsheet.html

I got the same recently; must be a new program.

I particularly appreciated the brevity of the message: instead of spitting multiple paragraphs at me to explain how impressed I should be, they just gave me the numbers and a minimal-but-sufficient explanation, and let me draw my own conclusions.

It strikes me that we at Return Path also have the opportunity to share this idea with our customers who send email, encouraging them to always consider their recipients' point of view -- not only in aggregate via complaint rates, or consumer research, but as individual human beings.