i am shocked by this article I have been an RSMC for three years. many years ago RSMC's drove on the wrong side of the road because the only alternative is to stretch out our arms to the passenger side of the vehicle which means removing the SEATBELT. so therefore regardless of which method you choose a law is violated and our health and safety is compromised. Stretching our bodies in such a contorted manner would also place great strain on our bodies yet again creating a severe health and safety concern. Our plant has allowed us to have ergo helpers to meet all laws but only for three years. This article really sheds RSMC's in a negative light ( to put it mildly). obvioulsly whom ever wrote this article never actually tried delivering themselves to get an accurate perspective. Our customers rarely thank us, they only complain when there mail doesn't arrive after snow storms when they don't even bother to clear their snow. HELLO health and safety once again. All i have to say is try retrieving your mail with your car without taking off your seatbelt and then imagine that 400 times or more during the course of one day and multiply that out by each working day during the winter months. Have some empathy please and Macleans research a little better.