IntenseDebate - dotMailer

14 years ago @ dotDigital Blog - 10 Ways To Reach The I... · 0 replies · +1 points

Indeed all custom from domains resolve to the same IP. However there’s no issue with this and you wouldn’t expect to set it up any other way .

Note you are either blacklist by domain (not IP) or rather the actual SMTP IP that delivered an email, this is one of the advantages of having your own sending domain rather than using a generic one and being at risk of activities of other users sharing the generic domain.

This is not to be confused with the sending IP address, which can be blacklisted. For this reason we have many tools that let us monitor all our sending IPs for presence on any blacklists, and have a good relationship with many major blacklists to ensure we have no problems.

It is also worthy of note that if you simply email in a support ticket the team can we can set up your custom from domain to forward the WWW part of the DNS record to a page of your choice.

14 years ago @ dotDigital Blog - The Perfect Time to Se... · 0 replies · +1 points

Hi. Yes, we are currently working on collecting industry data for our 30,000+ users so we can analyse our users' email send stats and present the definitive benchmark guide to email response rates by industry. Watch our blog for more on this.

14 years ago @ dotDigital Blog - How SME's Can Get BIG ... · 0 replies · +1 points

Hi. Check out this presentation we put together on a very similar subject for a recent breakfast seminar we ran. http://www.slideshare.net/dotDigitalGroup/mobile-...

14 years ago @ dotDigital Blog - Yesterday’s #Emailhu... · 0 replies · +1 points

Good to hear. We'll be organising another later this month. More info to follow.

14 years ago @ dotDigital Blog - How dotMailer's New 'A... · 0 replies · +1 points

If you're a dotMailer user, you already have it. The option comes up on the 'Select contacts and schedule campaign' screen. It's step 3 on the page.

14 years ago @ dotDigital Blog - How dotMailer's New 'A... · 0 replies · +1 points

Helen you make a really good point. The open is probably the woolliest of the email process metrics. The open action is captured when the open tracking gif is displayed in an email so you get false positives when a recipient scrolls through the email in the preview pane with images turned on. Similarly, a false negative is when a recipient reads an email with images switched off. We help mitigate against false negatives by also including emails clicked as an open (you can't click it you didn't open). In our experience of using this tactic manually however response rates increase sometime dramatically without any appreciable rise in unsubscribes or complaints. I will say to you what I would say to any client - all new tactics should be tested for effectiveness before being fully rolled out.

14 years ago @ dotDigital Blog - How dotMailer's New 'A... · 0 replies · +1 points

There is no charge for the feature, but the remail sends are treated in the same way as other sends, in terms of billing.

14 years ago @ dotDigital Blog - How dotMailer's New 'A... · 0 replies · +1 points

The remail sends are treated in the same way as other sends, in terms of billing. Hope that helps.

14 years ago @ dotDigital Blog - DotMailer's No-Nonsens... · 0 replies · +1 points

dotMailer uses web beacons and your other providers should be able to explain their technology to you.

14 years ago @ dotDigital Blog - DotMailer's No-Nonsens... · 0 replies · +1 points

I understand your view that the advice has been do as I say and not as I do. Based on the conversations that I have with clients, there is a general concern that there is no first mover advantage when it comes to implementing the new regulations. We are currently auditing all of the cookies used on all of our corporate sites. We will then go through each of these and decide which are needed and cleanup those that are not. We will then implement a mechanic to inform visitors of the cookies we use and to get their consent to use them. Like all businesses, we still need to have the discussion as to whether we will allow visitors on the site if they do not give consent.

Over the next few months, we will keep blogging about the his and the lows of this process. Stay tuned.

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