IntenseDebate - RealityChick54

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Final Note:
A distributor’s hope springs eternal. While dealing with ProxyComm, however, my personal visions of hope, along with those of others, were soon overshadowed. The little voice that so often guides us, began warning: “Something is not right. Watch your step. Curve ahead.” As we all await the next chapter in this continuing tragedy, I fear we will find that our faith was misplaced and our distributor rights have been soundly trampled. I anticipate your receipt, Troy, of a full explanation from a responsible ProxyComm representative. Perhaps the outcome will be better than it had previously appeared. Perhaps ProxyComm can rise above, do the right thing and not leave behind a besmirched legacy that would find them historically labeled as the Jim Jones of MLM. Blessings!

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Leaders like the Shaws, Rhonda Wagner and eventually, Mel, and numerous others, shouldered a tremendous burden, as they struggled to work within this type of environment. They were put in an unenviable position as they tried to boost morale, train, increase distributorships and believe in what they had been told. They called on God, friends and family alike, but mostly relied on their own inner strength and belief system. Fortunately, they prevailed often, which is why it is so unfortunate that they have been singled out. Whatever they earned was not enough, in my opinion, for the personal turmoil and stress that ensued. To know, as I do, that they have all stepped up to the plate, whenever ProxyComm beckoned, only to be so callously thrown out with the bath water, just makes everyone’s desire for justice even more sweet, should it be realized.

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

The leaders’ names that Mr. Peterson so uncaringly and disgracefully listed have been exemplary. I worked with them, often daily. They are the epitome of the term, ‘leadership’ and would be welcomed by any company. They literally were the spit that held this company together when it was in tatters and flapping in the wind. They were the Generals Petraeus, Patton, and McKeirnon; the Rambo’s, the Dr. Phil's and the empathetic Oprah’s with a psychological counseling couch on hand - via phone or in-person. Only their demonstrated commitment and ongoing support and counseling allowed ProxyComm to last as long as it has; this again, in my humble, but privileged opinion.

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Continued:

Service and refund requests were also, in my opinion, a ‘best effort’ fiasco. Often, tickets to customer service were left to sit. Others would receive answers so sketchy that leaders and /or helpful distributors were embarrassed to take it back to someone in their own downline that they had tried to help. It is with interest that I see how the ‘environment of retribution’ scenarios I have shared are further supported by the ‘wrongful termination’ comments posted by Angered Distributor and Reginald. I see more have been added, since then, as well.

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Continued:

9. I can vouch for the references to retribution mentioned on this site by others. It became apparent that once distributors would voice or submit concerns over service problems, inoperable numbers, or God forbid, request a refund, that, after utilizing the normal channels, utilizing their team leaders, top-tier leaders and sending requests directly to corporate, they were left to either quit or ‘grin and bear it.’ Ultimately, the ignored requests via customer service spiraled into increased levels of frustration, so that distributors had to give up on obtaining assistance from that ‘avenue’ of support. Lower-tiered leaders were rendered virtually ineffective the majority of the time when they attempted to follow-up, often escalating to the top-tier leaders for help. Occasionally, a distributor situation would be resolved, do not misunderstand, but it was by no means the norm. Most resolution required top-tier oversight. As mentioned by another distributor to this post, customer service in the beginning, with the assistance of the top leaders, including Ms. Wagner, and others, was effective. When that was changed, it quickly went to ‘hell in a hand basket.'

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 1 reply · +1 points

Continued:

8. Reference to comments posted by ProxyComm advisor: “Telecom attracts a different caliber of person…,” “brings you a lot of low end distributors…,” and finally, “The low end brings fraud.”

Is this an indication of how the ProxyComm distributors are/were regarded? Or, should I say, disregarded?

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Continued...,

6. Reference Mr. Peterson's third paragraph: If the plan is to initiate the “dissolvement of ProxyComm,” early next week, as the ProxyComm ACS ‘advisor’ states, why have I just personally been informed from a distributor in my previous downline of a recent debit from their account? Does this mean money is being withdrawn at this late date from other distributor accounts, as well? See latest forwarded correspondence, below. Notice the date. Just four days ago!

From: AutoShipService@MultiSoft.com
To: XXXXXXXXXX (Blanked for their privacy)
Sent: Fri, Dec 4, 2009
Subject: AutoSHIP transaction approved.
Dear XXXXX, (Blanked for their privacy)

Your recurring AutoSHIP transaction for order number XXX has been approved.

Thank you,

Customer Service
ProxyComm.com
info@proxycomm.com

To Be Continued...,

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Continued:

4. Third paragraph – last sentence: “We stopped collecting signups some time ago.” Oh, really? Could ProxyComm PLEASE be more specific, as to when that occurred? Provide the exact date, perhaps? Comments in 'Mel’s' post seem to support the contrary: “In fact, the week that we left the company, our organization had signed up 3 new distributors…,”

5. Third paragraph: If they stopped collecting sign-ups, when exactly was that notification sent out to the distributors? Answer: Never. It has probably occurred now, after-the-fact, to cover the old gluteus maximus! The last advisement of any kind posted to the distributors’ replicated site, at www.GoProxyComm.com, prior to the www.mlmhelpdesk.com inquiry, was on October 14th or 16th, I believe. This appears to again confirm ProxyComm’s problems in even caring to effectively communicate major changes with its distributors. Why were the ProxyComm distributors and leaders left to wonder, and, even worse, as in this case, remain clueless of the pending plan to again potentially impact their livelihoods?

To Be Continued...,

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Continued:

1. I, too, find it interesting that in Mr. Peterson’s first paragraph, he quickly moves to apparently avoid responsibility, citing his current involvement as, ‘advisor.’ However, throughout the remainder of his post, he consistently utilizes the term, ‘We.’ Hmmm…,

2. One or two of the earlier posts wondered if there is a familial relationship. I can answer that: Yes. Austin Peterson is John Peterson’s brother. Watch out for the wheels of that bus, Austin!.

3. Third paragraph: “We are not a scam, have never been, and will be making an announcement early next week about the dissolvement of ProxyComm.” “Methinks he doth protest added to this site and to your personal email, this illustrates the haphazard communication offered up by ProxyComm ACS and its predecessor, ProxyComm. Perhaps the initial intentions were good. Unfortunately, the results were not, and should be found under, “How not to manage and care for your distributor team.” It is a shame that I, and thousands of ProxyComm distributors, were forced to rely on this shoddy form of communication.

Continued...,

14 years ago @ MLM Help Desk Home Of ... - ProxyComm Advanced Com... · 0 replies · +1 points

Troy,

As a former ProxyComm distributor, I have had the unfortunate opportunity of witnessing a number of troubling events and activities from within. Thankfully, it is time for us all to exhale. I, and many others, as you have begun to witness, are only too happy to elaborate. I personally appreciate and respect the position you hold, as well as the hope it affords distributors worldwide and especially those now dealing with the dissolution of the two ProxyComms. I will post my personal experiences below and forward supporting, in-depth documentation to you via certified mail to further assist you in your endeavors with the hope that it also assists all ProxyComm distributors involved.

To Be Continued due to space limitations....,

IntenseDebate Comment System

Connect with RealityChick54

People I'm following

RealityChick54