I'm not a full time admin. I'm running this site with my own money for
the benefit of my gaming community. I don't have time and it shouldn't
have to be a full time job to make sure that my site isn't being used
for nefarious purposes. I've loved having my own email, my own server
space and my own forums without having ads or be worried about copyright
infringement. I'm a Canadian hosting on an American server because the
Millennium Digital Copyright Act has the strongest protection.

It's been almost 2 days since IT has responded back to my
response to their ticket. They only gave me 60 hours from their initial
complaint about the phishing content that was placed on my account by a
hacker to resolving it by suspending my account and telling me to find
another ISP without even the courtesy to get a most recent backup of my
content. I'm begging to have a hero in my corner now.

Part II - The first two strikes against me were from the same hack attack on my
account. I worked in cooperation with IT in trying to improve my own
personal security and worked hand-in-hand so that I wouldn't have this
type of attack happen again on my domain. Phishing sites are an anathema
to me because of its use for invading privacy and being used in identity
theft. As an advocate for information rights and responsibilities for
over 15 years, coming from my experience as a information professional,
having these type of attacks hosted on my site is a black mark not only
for me as an admin but also reflects upon your security. I've always
felt that if we all did our part, the service as a whole would be better
for everyone.

The most recent attack was counted as my third & final ToS violation. I
can't even get to see when it occurred because I've been locked out of
my own account. All I can say is that it must have happened between the
last time I checked my folders which was about two weeks ago and the day
it was reported to IT.

Unfortunately, your hero is having trouble from distinguishing its
victims from its criminals now. I have been a victim of several attacks
on my server and now because while I was on summer vacation, I come back
to find my account suspended with no access whatsoever to my email, my
files, my forums and databases. My gaming community has also lost this
access as well.

As an admin of an account for over five years, the first 4.5 years were
great. I had no problems. I even recommended this service highly for
affordable server space and services, fantastic customer service and the
strongest security and reliability on the net.