Hi Greg!

Yes, there is a way to send in a unit for repair. Here\'s how - http://www.iso-tip.com/rma/

Tools out of warranty will be repaired at our standard repair charge of $24.95 (plus shipping costs) or replaced at list price (plus shipping costs).

Have more questions? Feel free to check out our customer service page or email info@iso-tip.com.

Hi Fayette!

Thank YOU for the compliment! It absolutely made my morning. That said, Steve (the owner of Iso-Tip) firmly believes that if you have the ability to repair the tools yourself, then the very least we can do is sell you the necessary parts. This philosophy might have something to do with his background in engineering and appreciation of open platform creativity, but that's just my own theory.

Happy soldering!
Sara

Hi Norm!

Great question. And yes, Iso-Tip is just as much still "Proudly Made in the USA" as when Wahl was running the line.

That said, it should be noted that the Iso-Tip butane products have never been manufactured state-side. The butane products are made in Taiwan. We felt it was misleading to have "Proudly Made in the USA" on the Iso-Tip home page when in fact only the rechargeable soldering tools, solder paste and filer/sanders are produced in the United States.

Sincerely,
Sara