Great insight. This article is a great reminder of the care we must exercise, especially when dealing with the young. Our time and our words can be used as weapons for improvement or as weapons for destruction. How different would had been the story if instead of giving this woman hope for a great future, the 20 minutes were used to make fun of her plans and ideas. Hope is not a thing...hope is the only thing that when mixed with strategy and smart work, propels us into the future. Thank you for the great Karma.