IntenseDebate - 7son75

16 years ago @ SocialSev - The Bible, Automakers,... · 0 replies · +1 points

You're just saying that to get off the hook for eating PIZZA at the Wednesday Night Social Media Evangelists meeting... on $.50 TACO NIGHT! Hehe. Thanks, Gene.

16 years ago @ SocialSev - The Bible, Automakers,... · 0 replies · +1 points

You're absolutely right. Companies that read about how Dell made $3M off of Twitter this year and decide that they want a piece of that pie should really re-think their motives. Consumers are smart enough to tell the difference between a company that sincerely values their input and a company that's just going through the motions.

16 years ago @ SocialSev - The Bible, Automakers,... · 0 replies · +1 points

Thank you, Barb! I just read the About page on your blog. I didn't realize that you were from Georgia. Either way, it's good to have another talent in Toledo.

I think you touch on a very important point. Telling consumers what they want to hear isn't the same as *listening* to what they actually want. I think we might be watching a huge shift in companies' attitudes toward customer satisfaction. People have too many options these days to settle for inferior customer service.

16 years ago @ SocialSev - The Bible, Automakers,... · 0 replies · +1 points

Thank you for your feedback. You're absolutely right. Social media doesn't feel like work. Granted, for me it's still a hobby, so it really *isn't* work. But even if I were to monetize this passion, it would still feel like being a rock star: getting paid to do what you love.

16 years ago @ SocialSev - The Bible, Automakers,... · 0 replies · +1 points

Thanks Mike. I agree. Engaging in social media is a long-term commitment. It wasn't enough for Chrysler to start a blog. They lacked the dedication to stick with it in a meaningful way. We'll see if more companies start to follow the examples set by Scott Monty and Chris Berger.

17 years ago @ SocialSev - Foller.me, Foller You · 0 replies · +1 points

It was my pleasure. I thoroughly enjoyed testing out the app and I've been back several times since. And I'm glad you fixed the #8217 issue. I had to find SOMETHING to ding you on. Otherwise it wouldn't have been a review, it would have been a press release. =)

17 years ago @ SocialSev - Foller.me, Foller You · 0 replies · +1 points

No problem. Thanks for reading!

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