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Answers

  1. Why can't I track someone's comment on a blog without Intense Debate Comments?
    • For tracking purposes, the blog must install our system (in a few easy steps). So, if your favorite blog does not have Intense Debate Comments, tell them about us. Once they see our offering, they will quickly realize the old way to comment on blogs is antiquated.
  2. How do I install it on my site?
    • Visit our homepage at www.intensedebate.com and enter your blog or website url and click 'Get Intense Debate'. You will be ushered through the install process and if you have any issues or feedback, just let us know. contactus at intensedebate dot com.
  3. What benefits do I get as a blogger from installing Intense Debate Comments?
    • Your readers are more likely to comment with our user-friendly system thereby keeping them on your site longer.
    • Commenters on your blog are held accountable by fellow readers with our voting and reputation mechanism
    • More detailed statistics on your readers and commenters even across multiple blogs
    • Moderate comments from all your blogs in one easy to use interface
    • Our offering is a major iteration in the field of blog comments, a field largely untouched and in need of innovation
    • You are just a few easy steps away from having Intense Debate Comments
  4. What are the benefits from the commenter's perspective?
    • Follow the conversation within the comments better with threading
    • Vote up or down deserving and undeserving comments
    • Track the comments of friends across any blog using Intense Debate Comments
    • Promote yourself and your blog
    • Gain authority through a reputation system that follows you
    • Simple sign up
  5. What are Intense Debate Comments?
    • Intense Debate Comments are a substitute for your current blog commenting system and the first release from Intense Debate.
    • Intense Debate Comments are embedded into a user's blog like a widget.
    • With Intense Debate Comments installed, blog readers can take advantage of features such as threaded comments, voting up your favorite comments, and tracking the comments of friends across any blog with Intense Debate Comments embedded.
    • Blog publishers will see a higher quality of comments and a sprouting community within their blog.
  6. Where do I moderate my comments?
    • Currently, publishers moderate their comments on the Intense Debate website. We offer a number of great moderation solutions and controls.
  7. Can I put your comment system on a website other than a blog?
    • Absolutely. Just enter the url for your website and follow the instructions. A javascript snippet will be generated that you can copy and paste into your website template.
  8. Who are the founders?
    • Jon Fox, Josh Morgan, and Isaac Keyet
  9. If I have a problem, what do I do?
    • Email us at support at intensedebate dot com or log onto our forums and post in the support section.
  10. What about spam?
    • Since this is a new comment system spam bots don't know how to post spam directly to it yet. When they do, they will be met with our spam prevention solution.
  11. Do I lose my old comments?
    • No. Data migration is very important to us. If you install our system and would like all your old comments to show in the Intense Debate format, you can do so by using our importer. We also have an option to only display our system on new posts and previous posts with zero comments.
  12. Can I still moderate my comments?
    • Yes, you will have just as much, if not more, control over your comments as you currently do. In fact you can even moderate all the comments from all your blogs in one place, making moderation faster and easier.
  13. What platforms do you support?
    • We directly support Wordpress, Typepad, and Blogger. However with our generic script we will work on most blogs or websites no matter the platform.
  14. In Wordpress, why are my trackbacks not appearing?
    • For Wordpress users, trackbacks currently do not display on our system. This functionality will be released at some point in the near future. This is one of the most highly requested features so you can bet we are working on it.
  15. In Wordpress, why is the importer not working for me?
    • We are seeing 80-85% success with our current Wordpress importer. There will be a new version of the importer soon. For those having problems, please post to the forums or send an email to contactus at intensedebate dot com and we'll get you setup with a new version we're currently testing.