MRIS_Debbie
12p8 comments posted · 6 followers · following 0
11 years ago @ Resource - Introducing Authentisi... · 0 replies · +1 points
I apologize for the inconvenience and we do thank you for being an Authentisign user!
The Authentisign system is set up to immediately send you a confirmation when a signing has been completed. When you log back into the system, it will also show you that the signing has been completed. The “Status” field will have a ribbon icon instead of the lightening flash or wheels.
To troubleshoot:
· Please resend the signing and ask the client if they don’t mind doing the signing again.
· Please ask the client to make sure they sign every section that you set up as requiring a signature, click “accept all” (red button) and then click done.
· You will get an immediate notification email that the signing is completed.
If you have further questions please let me know,
Karen
Karen Moore
Product Manager | MRIS
(P) 301-838-4662
9707 Key West Ave. Suite 200
Rockville, MD 20850-3915
Karen.moore@mris.net
11 years ago @ Resource - We Are Listening · 0 replies · +1 points
12 years ago @ Resource - MRIS Takes Home the "M... · 0 replies · +1 points
12 years ago @ Resource - MRIS Homes: Business a... · 0 replies · +1 points
12 years ago @ Resource - MRIS Homes: Business a... · 2 replies · +1 points
12 years ago @ Resource - MRIS Homes: Business a... · 0 replies · +1 points
12 years ago @ Resource - MRIS Homes: Business a... · 2 replies · +1 points
12 years ago @ Resource - MRIS Homes: Business a... · 0 replies · +1 points