I completely agree with you, It will just take time, I haven't received mine yet, but I think it has more to do with me moving than me getting screwed over.

What have they told you exactly, why are you not getting it? better detail would be awesome.

Called comcast back today, as I feared the ticket that the nice lady previously put in has disappeared. So I ended up talking to a supervisor. Trying to remain civil in the situation and understanding, I am getting a bit of the runaround, I have been informed that I will be called back today about the netbook offer, and if I do not I am to call the supervisor's number directly. What will happen now I do not know. But oh well, I'm not crying over it, I just want comcast to honor their deal that was offered when I signed up.

So I called the Netbook offer from Comcast today, I have moved and am really worried about my netbook. So after 30 minutes of waiting, I was told by the lady at the company that does the netbook offer that Comcast has not sent my eligibility which means according to the company that does the rebates I am not eligible. Okay, I thought, call Comcast and ask what my eligibility is. I spoke to a nice girl who works for Comcast who put in a ticket asking why nothing has happened. She gave me a reference number, assured me that I will definitely be getting the netbook. And I should expect a call from Comcast within 10 days either to tell me it’s shipped, or tell me it’s going to be shipped. Now, I used to work for customer service, and I know all about tickets and that they can either work or be ignored (the latter is the most common in my old customer service job). The issue involved is that I am worried that the next step that I will have to deal with is in 10 days going to have to call BACK to Comcast, and ultimately talk to a supervisor. But that’s where I stand at this moment.