dovgordon

dovgordon

12p

2 comments posted · 0 followers · following 1

13 years ago @ N2Growth Blog - When to Restructure · 1 reply · +1 points

It may just be me, but I think some people rush to things like restructuring because it's a nice distraction from real work.

Others avoid it at all costs because it's a distraction from their distractions. ;-)

Dov Gordon

13 years ago @ N2Growth Blog - Focus on Performance · 0 replies · +1 points

A single idea that can improve performance, results, across the board:

>>Express what you want as a RESULT.

In other words, don't tell me you're looking for a programmer with five years experience.

Tell me you want a programmer who can write code that leaves the end user feeling "Wow! That was simple. It just works!"

Don't tell me you want a secretary who is "good on the phone."

Tell me you want a secretary who will make your customers feel wanted and cared for, whether it's in person in the office or over the phone.

Management speak is full of two things:

- Ambiguities.

- The MEANS to an end.

We need to learn to speak the third option: Just say what you really want the END to be and let people figure out how to get there.

Dov Gordon http://DovGordon.net