en-us http://www.ragan.com/Main/Articles/46190.aspx Comments from The 4 most essential components of an email | Articles | Tomorrow http://www.ragan.com/Main/Articles/46190.aspx#IDComment566351614This is great advice, Anna. Thanks! I'd add that formatting is also an important element in readable emails. I recommend keeping paragraphs short and chunky. That makes them easier to digest and visually less daunting. I also use bullets and -- with discretion -- highlighted text (bold, italic, underline). Bullets are especially good as they help me keep it brief and organize my thoughts, while making my message more accessible to the reader. Fri, 8 Feb 2013 15:40:48 +0000http://www.ragan.com/Main/Articles/46190.aspx#IDComment566351614