xplosive

xplosive

24p

14 comments posted · 0 followers · following 0

14 years ago @ Xplosive World - Max B Needs to Fire Hi... · 0 replies · +1 points

Unfortunately, Saluti has deleted his Twitter account, so this information is inaccessible at this point. The Max B Needs to Fire his Lawyer posts were both made within a 24 hour time frame of this information surfacing to the public.

14 years ago @ Xplosive World - Don't Use Marshall's L... · 0 replies · -2 points

Once again, you're wrong. I have stated over and over again that prior to the key being cut it was only stated that the key MAY not start my car. Now they have further supported my case by making it quite clear that they knew there was a YES or NO answer to be given by providing the above literature.

Why do you keep sidestepping this point?

I did not bet against expert advice. I chose to gamble with $35 instead of $125 because NO expert advice was given. Stating it might work, might not work is not advice. It's an ultimatum. Had they said "Your car will not start by just having this key cut" prior to charging me $35, I wouldn't be on here "ranting" (which coincidentally is why this post is tagged as a RANT).

I think my readers (who have grown significantly due to the entertaining nature of this dialogue) understand that I'm not going to go out of my way to chronicle an experience and then continue argue with a bunch of locksmiths if I were truly to blame. I don't walk around looking for businesses to write about because I like to cause problems. What I do is provide a service to other consumers when I feel an injustice has occurred due to bad business practices.

So for the last time I will repeat what the underlying point of this post is about: It is not the fault of the consumer when the expert offers no definitive solution to the problem.

14 years ago @ Xplosive World - Don't Use Marshall's L... · 0 replies · 0 points

I think my response to Mr.Cris below should suffice as defense to the logic you are trying to apply to this argument.

What is actually interesting to me is that you referred to yourself as a competitor to Marshall's Locksmith.

How is it a competitor is able to provide a complete play-by-play of the interaction between myself and the clerk at Marshall's Locksmith? Were you there?

14 years ago @ Xplosive World - Don't Use Marshall's L... · 0 replies · -1 points

I'm sorry, but your comments do NOT clarify this issue.

In fact, it makes me even more frustrated with your company.

It is now quite clear that you had the resources available beforehand to identify what would be involved in this process. Although you are quoting literature for the SC model, I will interrupt this to include the ES model, which is actually what we're talking about here.

If it was that easy for you to figure out that Lexus had implemented this advanced theft deterrent system; why was no mention made of this in response to my first email inquiry?

Let me guess, because I said that the key was already programmed. Did you honestly believe I was able to program the transponder chip on my own? Clearly, the language of my email reflects that I was talking about the keyless entry system and not the transponder chip.

All this technical jargon does not erase the fact that once I came to your shop, you still charged me $35 to perform a task you knew would not solve the problem. That's blatant dishonesty and quite petty in my opinion.

Please read my above comment in response to Ms.Busse, as I believe it is an accurate depiction of how your company should have handled this situation.

And as I have previously mentioned, your lack of accountability throughout this ordeal is what is really troubling. It is not the fault of the consumer when the expert offers no definitive solution to the problem.

14 years ago @ Xplosive World - Don't Use Marshall's L... · 3 replies · +1 points

I promised I wasn't going to devote more time to this, but since it's a slow day at the office and you've decided to step into my world; I'll play ball.

First, let me say thank God you're a locksmith and not a teacher, because clearly reading comprehension is not an area of strength for you. If you read my post or bothered to read the comment directly above yours; you would clearly see that I admittedly am NOT an expert in the locksmith business.

But I do know what the term BAIT AND SWITCH means and that's actually what we're dealing with here.

Marshall's may not have seen my key before I came into their shop, but they were well aware of the make and model of the vehicle and obviously could have warned me that there may be an issue with the chip before I came to their shop.

This did not happen. Instead, I was led to their shop expecting to have a simple duplication done and then told, and please pay attention here, that there MAY be a chip inside that would need to be programmed. It was clearly not a definitive statement, rather an option to gamble by paying them $125, when I may have only needed to pay $35 or take my chances paying $35 for nothing. As we know, I chose the latter, which is how we've gotten here.

I think you and I both know that with sight of the vehicle and the key; there truly was a definitive answer to the chip issue, yet Marshall's chose not to disclose this answer, as they didn't want to see my $35 walk out the door.

Here is how the situation should have played out:

Me: Hi, I'm here to get a Lexus key duplicated and was informed that this fine establishment that you run can handle the job.

Clerk: We would be happy to perform this task for you. Are you aware that your key requires programming of a transponder chip?

Me: No, I was not aware of that.

Clerk: Yes, it definitely has a transponder chip that will have to be programmed and that is a much more extensive process than a normal key duplication and runs $125.

Me: Wow! That's a lot more than I wanted to pay for this job. So you are saying that simply duplicating the key will not work?

Clerk: No sir, simply duplicating the key will definitely not work.

Me: Well, I thank you for your time and honesty in this transaction. I have decided that this job is not important enough to me to warrant a $125 expenditure and will just use the remote as a keyless entry device.

Clerk: I understand and hope that if you decide at a later date to have the key programmed you will consider using Marshall's for the job. Have a nice day!

Wasn't that simple?

14 years ago @ Xplosive World - Don't Use Marshall's L... · 0 replies · +1 points

You're right and I was careful not to make any claims that could be construed as libelous, as this obviously isn't an area where I have a lot of expertise.

I do feel that this company needs to be held accountable for their poor business practices and a) should have warned me before I came in about the possible chip issue rather than blindsiding me with a price nearly 4X higher than their estimate, b) obviously knew there was a definitive answer about the chip before charging me to copy the key and c) should not have copied the key if they knew it would not work.

14 years ago @ Xplosive World - Passive Aggressive Not... · 0 replies · +1 points

I'm still wondering how you ever got into a co-op to begin with.

15 years ago @ Xplosive World - John Mellencamp on The... · 1 reply · +1 points

I think you make great points Matt, but may be over-thinking the point he's making. He's not really encouraging the industry to go back to the vinyl, but pointing out the fact that the record labels did a lousy job of keeping up with technology and hedged their bets on the notion that the CD would be around for 50 years.

Right now the industry is really fucked up because of these labels and their poor management. It's fine to say an artist can mature on their own before needing a label and can still be successful in doing so, but I find it impossible for an artist to make a decent living as a musician without some sort of corporate backing. These days artists are between a rock and a hard place when it comes to dealing with labels because they have the choice of taking the shitty deal being offered by a label or waiting for the landscape to improve while trying to grow independently in the meantime.

That shitty deal may end up being the only opportunity an artist ever gets to achieve a higher level of success in the industry, as the shelf life of artists these days is short and like many other fields of entertainment, once a performer hits about 30 years old- their stock starts to slide.

I really like what Mellencamp had to say and believe that more artists need to step up and put the labels in check.

15 years ago @ Xplosive World - The Hip-Hop Stimulus P... · 0 replies · +1 points

I completely agree. I also think the National Hip-Hop Congress could be instrumental in making this sort of change. I keep telling people this sort of thing has to start as a grassroots movement and that is the sort of thing the Hip-Hop Congress is built for!

15 years ago @ Xplosive World - Sonic the Hamilton is ... · 0 replies · +1 points

I wish people would read the other criticisms that have been left before writing new ones.

You'll notice a trend: first the person will tell me how bad my review is and how I don't understand Hamilton, then immediately make excuses as to why this mixtape wasn't good and finally proceed to tell me I should listen to MORE Charles Hamilton in order to appreciate his music.

There's got to be 20+ comments that follow this formula. Quit sharing a brain.