I'm not a worrier, so my biggest takeaway from when I read this the first time was that people tend to reflect more on the smallest event in their lives than big news in yours. Me:I may be dying, them: what did you say? My mortgage is due today. This insight has helped me to think more about what they are trying to tell me and take the focus off myself. Good stuff!

Hi Chris,
I have a personal development coach, Dr. Tom Hill of the Eagle Institute. His lessons are based on the teachings of Jim Rohn (see JimRohn.com). I've taken these lessons and passed them on to my coaching group of about 24 managers and directors at my company (I'm the CEO). We had our best year ever last year and forecast even better numbers this year (our 26th).
I've never heard of Lichtmann or the re-writes but it sounds very interesting.

I must have read this book almost 20 years ago and not much me stuck at that time but "win-win". More recently I've really practiced beginning with the end in mind. I'll write my perfect life in 6 years like it's already happened in the present tense and even include sounds and smells. I then break the 6 years into 18 month Growth curves and write specific goalls to keep moving me forward. I've been doing this for 3 years and it's amazing how much easier life becomes and how impossible goals end up being not so impossible to achieve.

I really enjoyed these notes as they represent qualities that I have worked on as well as instilling into our company culture.
1) Impeccable with your word _ We have a values based company with honesty and integrity as pillars. An employee can have great skills but if they can't hold our values we don't keep them for long.
2) Don't take personally - we have sensitivity training for customer interaction. Don't take criticism personally. we don't know why someone is angry, what's going on in their lives and that makes them easier to deal with.
3) Assumptions - This may be the most difficult. Exposure to the same situations over time gives you some insight to where a problem is going so it's hard to keep both eyes open.
4) Always do your best - This is the root of my personal development mantra. We create 6 year development plans then chop them up into much smaller pieces with interim goals at every step. This is part of my meditation mantra.