Thanks for the comment Steve, I have some more posts on UX coming

Hi Ann,

Great to see you here. We'll link to you :)

We've actually split this monster in 4 articles (so far, at least). Next post will be on international usability standards and what they are, then the third post would be on cost-effective usability implementation, including testing as well as a few concrete hints/ rules.

Axure looks great - I will check it out. We tend to use Omnigraffle to quickly sketch things with clients, while talking to them, then redefine it in a report.

Anton