pspitman

pspitman

1p

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13 years ago @ Feld Thoughts - My Obsession With The ... · 0 replies · +1 points

Yes to that obsession with the product translating into a refined, positive experience for the customer. But yes, also, to the fact that it's hard to maintain a fresh perspective on that product over time.

I'm in week 3 of a beta product test after 7? months of product obsession. Now I'm finding myself thinking of ways to "educate the customer" which, as George Mulhern said here, means the product is stupid, not the customer.

I suspect my problem is #3 on George's list, and that's fixable. But doing so will require what Vinniv said about unwiding myself and getting a fresh perspective. Ah, products!