She had a guy named Rex Lovelady dealing with me, he was of some help, however he did tell me once i was approved that my card would be ready for pick up the following week and if i didnt hear anything i was to call him, well the card never showed and he never answered his phone again his number is 571-227-2076 email rex.lovelady@dhs.gov. What i have found it that the TSA isnt much help in the process unless they need more information about your case. The biggest help that i recieved was from Alan Bloodgood who works for Lockheed Martin. I think he goes above and beyond for the applicants, he is a great guy and his contact info is located on a post prior to mine.

I had to cantact my state senator to get some results. They can get some answers and they need to know about the issues we are having with TWIC. If your having issues in the State of Wa follow the link below, fill out the privacy release and get it faxed over ASAP. There is a link after clicking on the CONSTITUENT SERVICES button, click on the highlighted link that reads CASE AUTHORIZATION PRIVACY RELEASE FORM. Print that, fill it out and fax it to the fax nuber provided.

http://cantwell.senate.gov/services/privacy_release.cfm

I too enrolled at the Anacortes enrollment center. I finally recieved my card yesterday, it was a long drawn out process with lots of people telling me only what i wanted to hear. After proving to the TSA 3 times that i didnt have different dispositions in washington i was finally accepted to get my card. this took a total of 15 weeks. for something that should have taken 3 weeks. Im curious to see the timeline on my file. Im not sure how long it took for the TSA to get my paperwork from the enrollment center but i have a feeling it was a while. I think i dealt with about 15 people throughout this process. Most times i was told different things so for a while towards the end of the process i wasnt sure what the status of my card was. I too dealt with Maurine Fanguy, she was not one bit of help and apparently she is too good to deal with paying applicants. i would advise anybody having problems to call her at a minimum of 5 times a day. her numbers are Office, 571-227-3741 Cell# 202-821-3144 email is maurine.fanguy@dhs.gov

The TWIC process is a complete nighmare. The idea of twic is great but the thought process of the enrollment is less then Par. it's supposed to be a 3 week process?? Well it's been over 17 weeks and i still do not hold a card. After proving to the TSA that i was not the person that they were looking at on their backround check they finally told me that i would have a card in 4-5 days, that was 2 weeks ago. The enrollment center workers are rude and should not be allowed to work with public and the folks at the "TWIC"help desk are useless.