Chris Moody

Chris Moody

13p

6 comments posted · 0 followers · following 0

9 years ago @ ChrisMoody.com - Now Accepting Credit C... · 0 replies · +2 points

Sure, but let the market set the price :-)

13 years ago @ ChrisMoody.com - Startup Culture: Valu... · 2 replies · +1 points

Great question. I can't reveal all my secrets because it would make hiring more difficult for me in the future :-)

However, I can tell you that strong values tend to lead to some natural tensions. So, during the interview process, I typically take a value and flip it around to reveal the negative/downside of the value and focus on the difficult aspects of maintaining the value. The right candidates will immediately pull you back to the positive and want to discuss how the trade-off is worth it. The wrong candidates will pile on to the negative aspect.

For example, one of the values I hold near and dear to our team is to "always fight complacency". Who doesn't want to work for a company that fights complacency? The answer is actually a lot of people don't, they just don't know it. Because we are fighting complacency on a daily basis, we tend to focus on what is wrong and how to improve it. We don't spend nearly as much time patting ourselves on the back when something goes right. In fact, if someone talks about how well things are going, the conversation often turns in to a heated argument with the other party positioning how things aren't that great. If you are the type of person who needs constant/positive reinforcement you probably won't be happy on one of my teams. If you need a sense of being finished or complete, you probably won't be happy on one of my teams.

So, describe the negative aspect and see where the conversation leads.

13 years ago @ TechStars Blog - Scoble · 0 replies · +1 points

As Scoble's scheduling assistant, I tried my best to get everyone. Next year we'll do better!

Seriously, I was very impressed with Robert's professionalism and relentless energy. He worked his butt off doing all these interviews and didn't even take a break for lunch. His passion for startups was obvious. Easy to see why so many people trust his insights. Thanks Robert!

13 years ago @ Feld Thoughts - Open Android vs. Close... · 2 replies · +2 points

Let me know how Sprint coverage compares to Verizon MiFi. As much as I'd like to stop schlepping my MiFi, the service/coverage from Verizon has been rock solid.

I think Apple sure made a wrong turn when they decided to pick a fight with Adobe. The whole tone of the conversation has changed in the last month. Now you've got Google and Adobe teaming up and Apple is positioned as the "closed" solution with devices that can't use much of the web.

I was just at a major Flash event in NYC and the tone of the conference was shocking. It was like all of the guys at the conference just found out their wives were cheating on them. The Adobe community has been evangelizing Apple products for years and now this same community is spending huge amounts of their time bashing Apple. Not good.

14 years ago @ Feld Thoughts - Boulder Helps Create S... · 0 replies · +1 points

Great post. I also posted an interview with Dave and Rich from SnapImpact on my blog last week. Hear the story in their own words at http://chrismoody.com/community-sourcing/

14 years ago @ VC Adventure - AT&T reminds you not t... · 1 reply · +1 points

From the AT&T web site:

"Our Mission

Delivering a valuable customer experience is crucial to the success of any business. At AT&T, it's at the center of everything we do, every day.

Our goal is to treat all of our customers as if they are our only customer. We do this by providing thoughtful, caring and prompt attention. Our focus is on:

* Connecting people with their world, everywhere they live and work.
* Driving innovation in wireless, entertainment and other communications services.
* Consistently demonstrating a passionate commitment to customer care.
* Listening to our customers and responding to their needs.
..."

If they treat every customer like he/she is their only customer, maybe they will build a tower near your "off network" location just for you! Either that or they will be forced to cancel the contract of their only customer which I have to believe will be very demoralizing for them. "Seth was our only customer, and we canceled him for using his phone too much".