gdp's Comments

dotDigital Blog : 10 Ways To Reach The Inbox Every Time

Thu, 3 May 2012 11:24:33 +0000

Indeed all custom from domains resolve to the same IP. However there’s no issue with this and you wouldn’t expect to set it up any other way . Note you are either blacklist by domain (not IP) or rather the actual SMTP IP that delivered an email, this is one of the advantages of having your own sending domain rather than using a generic one and being at risk of activities of other users sharing the generic domain. This is not to be confused with the sending IP address, which can be blacklisted. For this reason we have many tools that let us monitor all our sending IPs for presence on any blacklists, and have a good relationship with many major blacklists to ensure we have no problems. It is also worthy of note that if you simply email in a support ticket the team can we can set up your custom from domain to forward the WWW part of the DNS record to a page of your choice.

dotDigital Blog : The Perfect Time to Send An Email Newsletter

Tue, 1 May 2012 15:54:58 +0000

Hi. Yes, we are currently working on collecting industry data for our 30,000+ users so we can analyse our users' email send stats and present the definitive benchmark guide to email response rates by industry. Watch our blog for more on this.

dotDigital Blog : How SME's Can Get BIG Results With Mobile PPC

Tue, 1 May 2012 14:35:00 +0000

Hi. Check out this presentation we put together on a very similar subject for a recent breakfast seminar we ran. http://www.slideshare.net/dotDigitalGroup/mobile-...

dotDigital Blog : Yesterday’s #Emailhuddle - What Went Down, And When’s The Next One??

Tue, 1 May 2012 14:28:42 +0000

Good to hear. We'll be organising another later this month. More info to follow.

dotDigital Blog : How dotMailer's New 'Auto Remail' Feature Can Increase Your Email ROI

Wed, 14 Mar 2012 17:33:26 +0000

If you're a dotMailer user, you already have it. The option comes up on the 'Select contacts and schedule campaign' screen. It's step 3 on the page.

dotDigital Blog : How dotMailer's New 'Auto Remail' Feature Can Increase Your Email ROI

Wed, 7 Mar 2012 10:04:59 +0000

Helen you make a really good point. The open is probably the woolliest of the email process metrics. The open action is captured when the open tracking gif is displayed in an email so you get false positives when a recipient scrolls through the email in the preview pane with images turned on. Similarly, a false negative is when a recipient reads an email with images switched off. We help mitigate against false negatives by also including emails clicked as an open (you can't click it you didn't open). In our experience of using this tactic manually however response rates increase sometime dramatically without any appreciable rise in unsubscribes or complaints. I will say to you what I would say to any client - all new tactics should be tested for effectiveness before being fully rolled out.

dotDigital Blog : How dotMailer's New 'Auto Remail' Feature Can Increase Your Email ROI

Tue, 6 Mar 2012 12:37:38 +0000

There is no charge for the feature, but the remail sends are treated in the same way as other sends, in terms of billing.

dotDigital Blog : How dotMailer's New 'Auto Remail' Feature Can Increase Your Email ROI

Tue, 6 Mar 2012 12:36:55 +0000

The remail sends are treated in the same way as other sends, in terms of billing. Hope that helps.

dotDigital Blog : DotMailer's No-Nonsense Guidance To How The New Cookie Rules Will Affect Email Marketers

Tue, 6 Mar 2012 12:31:20 +0000

dotMailer uses web beacons and your other providers should be able to explain their technology to you.

dotDigital Blog : DotMailer's No-Nonsense Guidance To How The New Cookie Rules Will Affect Email Marketers

Tue, 6 Mar 2012 12:30:41 +0000

I understand your view that the advice has been do as I say and not as I do. Based on the conversations that I have with clients, there is a general concern that there is no first mover advantage when it comes to implementing the new regulations. We are currently auditing all of the cookies used on all of our corporate sites. We will then go through each of these and decide which are needed and cleanup those that are not. We will then implement a mechanic to inform visitors of the cookies we use and to get their consent to use them. Like all businesses, we still need to have the discussion as to whether we will allow visitors on the site if they do not give consent. Over the next few months, we will keep blogging about the his and the lows of this process. Stay tuned.

dotDigital Blog : DotMailer's No-Nonsense Guidance To How The New Cookie Rules Will Affect Email Marketers

Wed, 29 Feb 2012 18:23:39 +0000

dotMailer uses web beacons. We are working on solutions within dotMailer to make it easy for users to follow the best practice compliance outlined in this blog. We'll keep you all informed on the progress of this. So please watch this space.

dotDigital Blog : 13 Ways To Audit Your Email Marketing

Fri, 10 Jun 2011 11:25:49 +0000

Everyone's campaigns will vary, depending on who you're sending to, when you're sending to them, if there is a time element to your offer. But it will be clear when your responses have tailed off and you can safely report on your metrics.

dotDigital Blog : Some Much-Requested Changes And New Feature Releases In DotMailer

Tue, 31 May 2011 09:32:05 +0000

Hi Joan Thanks for the suggestion. Please feel free to drop us a line about any new feature susggestions on the dotMailer forum at http://support.dotmailer.com/categories/5414-feat...

dotDigital Blog : DotMailer Gets Brand New, Easy Peasy, Silky-Smooth Campaign Creator

Thu, 27 Jan 2011 14:30:19 +0000

This is exactly the plan, we wish to make sure everything is bedded in thoroughly before rolling out to whitelabel customers, in the past some whitelabels have requested that we roll these features out to them sooner however we wish to do this with a planned scheduled approach. Once we are happy we will make announcements via our twitter (www.twitter.com/dotmailer), this blog, our news letter and where possible from with the app.

dotDigital Blog : DotMailer Gets Brand New, Easy Peasy, Silky-Smooth Campaign Creator

Tue, 25 Jan 2011 11:23:59 +0000

Hi Andy. There is a still a save function. Its the disk icon on the left, right next to the Save and Continue button.

dotDigital Blog : Spanking New Features Coming Next Month In DotMailer

Tue, 25 Jan 2011 11:15:51 +0000

Hi. The Campaign Creator and the new Easy Editor will be available for all dotMailer users, whatever their package - from Freemium up to Enterprise. The Subject, Content and Sent From split testing feature will be in the Enterprise package only.

DMA Email Marketing Council Blog : Using external events for email relevance

Wed, 1 Dec 2010 18:19:30 +0000

Great post. Perhaps these type of campaigns can be pre-prepared in advance, making it look like you have reacted very quickly. Would it be a massive gamble to estimate that we may at some stage in the winter we may have a cold snap? The same hopefully could apply for the summer and a heatwave.. get preparing now!

dotDigital Blog : What To Do If You Send An Email By Mistake

Wed, 1 Dec 2010 17:56:51 +0000

Good point. Fresh eyes are essential. The ultimate proofing tip is to read the copy backwards so you are reading the words not the sentences. It works - but it's no fun!

dotDigital Blog : London Email Meetup - A Summary

Mon, 1 Nov 2010 12:58:13 +0000

LOL - yes indeed. Keep an eye out on here and on twitter.com/dotMailer for the next email marketing tweetup. I cant guarantee who'll be behind the bar though!

dotDigital Blog : Friday DotFoolery – Amen

Fri, 10 Sep 2010 13:20:11 +0000

There's nowt random about a windup salt and pepper robot and a papal visit. These things are 'condimentary'! I hope you're going to enter the draw - it's a cool prize.