Time and time again, we in the 'tech space' tend to think and position the tools first, prior to thinking through the process or people requirements.

Bright shiny objects are littered throughout organizations from a technology perspective, because due diligence (and prudence) was never carried out from an organizational process & people perspective first.

This article is dated (1997) but it always reminds me to think about the process and people first, then the tool. (and I am a 'learning' guy, so I tend to think about people first, then process, then technology)

http://www.emeraldinsight.com/Insight/ViewContent...

McAfee has great points, great research, great stories, and an interesting angle most of the time. I couch his views, however, with the people/process mantra when interpreting his results and findings.