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If anyone would like my slides, they're posted here: http://spnd.ws/SMROI-BWENY
Happy to answer any questions here in the comments or via email - clay at tribeswin dot com.
There is a good book on selling called "The Trusted Advisor" by David H. Maister, Charles H. Green and Robert M. Galford. David and Charles spoke on a panel with Chris Brogan and Julien Smith at a "Trust Summit" at the Harvard Club last year, discussing the parallels between their two books. Two different audiences & topics but it's all about trust.
Google Books link here: http://bit.ly/thetrustedadvisorbook
Amazon link here: http://www.amazon.com/Trusted-Advisor-David-H-Mai...
Keep leading, Mike.
Thrilled to hear that you like Altec's products. I'm really excited about some of the things we're doing there. We're building a cool new social site called "AltecLive.com" and have some great products coming out this year.
I'll be blogging about AltecLive before we launch.
What do you think?
You go out of your way to introduce people to others and that alone makes you indispensable.
Your last point is a great one.