Honestly Cheryl, isn't it better to carry the diagnostic thinking too far than rushing ahead? Provided of couse diagnosing doesn't become a stop block and nothing happens.

Could not have said it better myself, Susan.

Pat, the reason an abundance of people don't diagnose but go straight from problem to solution is mainly because of the focus on short term profits. Some probably know how the decision making process should work, but so much pressure is put on them they implement solutions quickly, for better or for worse. If all introverts are like you describe them, I quote: "The introvert in me and my natural brain pathways being longer than extroverts, causing me to do just these steps: identify the problem, diagnosis - oh and then I explore options, and finally, come up with a solution" the world would be a better place right now.

Would be good if more people in this world were introverts. Might make companies start focusing on long term instead of short term profits. Provided they, like you, explore options after diagnosing, Pat.

Exactly Scott. They need to start diagnosing what's wrong or this phenomena will be repeated over and over:-)

Spot on Debra and Nancy D, for that matter:-)

Yep Rebecca, the analogy of the doctor is spot on. Pity so many doctors guess about the cause of the problem. Taking the extra step to diagnose is esential.

Could not have put it better myself, Susan.

Good points that I agree with Leora.

Yes in your business there is no avoiding diagnostic thinking, is there Trinidad. Pity so many other people go straight from problem to solution.