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Probably Bess herself, actually. Hi, Bess! You still suck at your job.

I definitely agree here, although I think this is more a matter of new training needed on the part of the GMs -- there are a really, really limited number of situations in which forum tech support is faster or better than just calling the support numbers or sending an email.

The beauty is that I really haven't needed or wanted to do anything Jobs & Co. don't allow and, if I ever do, it's simple enough to jailbreak the phone.

I don't think the android way is "better" or "worse", I just think it's a different trade-off. You get more options and flexibility, but that comes at the cost of disparate hardware, battery life, and a nascent application market that could go the way of Blackberry as easily as it could go the way of Apple.

TMo is good where it's good, but it doesn't have anywhere near the coverage levels of AT&T or Verizon.

Apple can market their devices however they like -- marketing is marketing, and I try not to pay too much attention to it. There are a lot of problems and potential problems with Android that haven't yet been worked out that have, for better or worse, with the iPhone, and I like that about it.

Customer support everywhere blows unless you get a good rep, and then it's good. The trick is knowing the difference and being willing to hang up and call back. I can get good customer service out of Comcast with that method, and if you can get good support out of them, you can get it out of anyone.

But, even if TMobile had a better network than AT&T, they still don't have any phones I'd be comfortable with.

Also: I get a big kick out of Opera. Every new major version I install it and try it out. It has never lasted more than 30 minutes on my computer before being uninstalled. 10.* has been no different. What's really funny, though, is that Opera fans remind me a lot of Apple fans.

No way. T-Mobile and Sprint are both god-awful in terms of coverage. Verizon is the big leader, but they need to get a better selection of phones. The network is the weakest part of the phone, but you couldn't pay me to use Sprint or T-Mobile.

The reception thing is weird, for sure but (a) I am far too paranoid about dropping or scratching it to NOT have a case and (b) latest rumor is that that is going to be fixed with a new firmware update.

It's possible I'm missing something, but from what I've been able to tell, I don't get push notifications unless I setup my gmail account as an exchange account, but if I do that, I lose a lot of features (tags, the ability to archive rather than delete, etc.).

Obviously not the end of the world, but I think the Blackberry handled it better.

It takes roughly 1.5x however long it took to produce. Puffies (5 min to produce) expire in a little over 7 minutes. The Fertilizer (30 min) expires at around 45 minutes after production. That seems to be pretty consistent with the others that I've seen, but I haven't tested every one and there seems to be small variations.